We are a leading global provider of IoT solutions in the connected commercial vehicle space and mobile workforce management.
Our company has been on an exciting journey, starting back in 2000 when our CEO, Tony Lourakis, founded Complete Innovations. Today, we are a global organization with 600 staff and growing! Our journey continues as we evolve and transform to support the challenges and needs of our customers.
This is a great time to be in an IOT organization and help define the future in this space. The McKinsey Center for Future Mobility predicts that by 2030, telematics will be a $750 billion industry worldwide. “After decades as a niche feature, telematics is merging into the automotive mainstream,” McKinsey reports. We have a big appetite for growth and a passion for innovation. Our products help improve safety standards, dispatching, fleet tracking, regulatory compliance and mobile staff management. Learn more about us.
Overall Mandate:
To ensure the accurate and complete recording of finance related activities of direct customers and improving aging of outstanding receivables
What We Are Looking For
- 2+ years of accounting experience in high volume Business to Business environment
- University or college degree, preferably in accounting, finance or a related field
- Experience in Microsoft Excel with an emphasis on proficiency with lookups and pivots
- Experience with technology/software industry, Microsoft accounting software (Dynamics 365) and Salesforce are considered assets
- Excellent verbal and written communication skills with the ability to effectively interact with all stakeholders including leadership
- History of balancing competing priorities with the ability to adapt to the changing needs of the company while meeting deadlines
- Effective managerial skills to facilitate, implement, and manage change and process enhancement
Your role will encompass the following
- Manage payment postings for our North America direct customer business unit
- Assist with finance-related month-end tasks such as creating manual invoices and posting accruals
- Improve accounts receivable aging through analysis and targeted action of outstanding receivables including sending automated reminders, monthly invoices, and payment links
- Manage communication with internal teams, such as Customer Success and Sales, to investigate and resolve billing issues
- Co-ordinate with internal IT team to deactivate services
- Assist with handling communication with external collection agency
- Assist with maintaining customer billing schedules including updates provided by internal data team
- Support engagement with customers to resolve inquiries, billing discrepancies and escalate as required via phone and e-mail
Fleet Complete is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity, inclusion, and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the bona-fide requirements for the open position. Applicants to make their requirements known when contacted.