Description
We are offering an exciting opportunity in the waste management industry based in Vaughan, Ontario. The role involves leading the accounts receivable department as the Director of Credit & Collections. The position plays a significant role in supporting the financial stability and growth of our organization by ensuring an efficient collection of outstanding receivables and managing customer credit risk.
Accounts Receivable
- Plan, evaluate, implement and continuously improve Credit; Collections functions to enhance efficiency, build out standard best in class processes;
- Monitor AR aging reports and take proactive measures to reduce overdue balances.
- Work closely with the internal stakeholders to resolve any discrepancies related to billing and cash application issues;
- Prepare regular reports on AR, credit, and collections performance for senior management
- Collaborate and address with the sales; customer service teams to resolve disputes in a timely and professional manner; and ensure customer satisfaction.
Financial Management
- Apply strong financial acumen to analyze trends and provide insights to senior management to support strategic decision-making;
- Create standard reports with commentary for both internal and external users;
- Prepare and present monthly reporting to Senior Management on the status of Accounts Receivable and bad debts;
- Ensure all activities and processes are compliant with internal control requirements and prescribed accounting policies;
- Perform monthly analysis on KPI metrics to ensure targets are being met and adjust targets and goals as required from time-to-time;
Compliance And Continuous Improvement
- Ensure compliance with company policies, industry regulations, and legal requirements.
- Continuously review and improve AR, credit, and collections processes to enhance efficiency and effectiveness.
Relationship Management
- Build positive relationships and demonstrate commitment and effort and a “take charge” attitude while working collaboratively;
- Collaborate with various stakeholders including General Managers, AVPs, RVPs to formulate specific collection objectives across the portfolio;
- Manage relationships with 3rd party service providers (banking service, lockbox, payment processors etc.)
People Management
- Lead, mentor, manage and develop the team, providing guidance, training, and support;
- Set performance goals, conduct regular performance evaluations, and provide ongoing training and development;
- Work with direct reports to help set professional development and team goals.
Requirements
- Bachelor’s Degree in Business Administration, Accounting or related field
- Minimum 7+ years’ experience leading A/R functional areas (Collections and Cash Application)
- Strong knowledge of credit risk assessment, financial analysis, and collections practices
- Track record of building strong performing teams;
- Strong proficiency in MS Office, particularly MS Excel with the ability to manipulate and analyze and large data sets to drive management insights;
- Technical aptitude for learning various systems and applications;
- Communicate clearly, concisely, professionally and convey active listening and openness;
- Problem solver with ability to analyze information and map out plan to complete and execute;
- Overcome obstacles to get the job done, identify problems and recommend solutions;
- See change positively and adapt quickly to change in work environments;
- Produce accurate work with attention to detail and consistently meet deadlines;
- Excellent organizational skill, self-motivated and able to manage high-volume of tasks.
- Functions well in an environment where there are competing priorities, multiple stakeholders, and takes the initiative to enact solutions with little direct oversight;
- Experience in large, high-volume organizations, preferably with M& A.
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