About us
Insight Eye Care is a team of 35 individuals who work collaboratively to provide high-quality, comprehensive optometric care to the Waterloo Region. We are privileged to be part of the heritage district in Uptown Waterloo, where our 150-year-old office space is located.
Human Resources (HR) Manager Job Description
Title Human Resources Manager
Summary
The Human Resources Manager, under the direction of the leadership team, is primarily responsible for planning, organizing, directing, controlling, and evaluating the human resources department. The Human Resources Manager will be responsible for overseeing personnel management and development, including wage increases, payroll, promotions, events/training coordination, scheduling, and disciplinary actions in compliance with company policies. This position will also determine staffing requirements and oversee the recruitment process.
Job Duties
- Plan, organize, direct, control, and evaluate the human resources department
- Oversee personnel management, including wage increases, promotions, and
disciplinary actions in compliance with company policies and consultation with the leadership team
- Determine staffing requirements and oversee the recruitment process.
- Approve vacation requests and monitor employee scheduling to maintain
appropriate coverage.
- Develop performance goals, metrics, and targets that are consistent with company
goals.
- Administer progressive disciplinary action in accordance with established
procedures.
- Plan human resources requirements in conjunction with other departmental
managers.
- Conduct employee performance evaluations and provide employees with
performance feedback twice per year.
- Determine areas of improvement for employees, providing additional training as
needed.
- Develop training programs that are based on regulatory requirements and best
practices.
- Conduct workplace investigations, and resolve any conflicts that arise among staff
in the department.
- Ensure employees adhere to all health and safety regulations, including company
policies.
- Ensure employees have clear goals and are aware of expectations.
- Ensure that all employees comply with company policies, procedures, and ethical
standards.
- Handle employee complaints and incidents, including conflict resolution, accidents,
health and safety concerns, work refusals, and investigations.
- Participate in site and workplace inspections.
- Develop employee training, ensuring that all applicable compliance requirements
are met.
- Monitor assigned payroll activities and program components for the purpose of
ensuring effective department functioning, coordinating activities, and compliance
with established financial, legal, and administrative requirements.
- Perform other duties as assigned.
Requirements
- Degree or diploma in business administration, human resources management, or a
related field required.
- Certification in human resources management by a provincial governing body
preferred.
- Preference given for greater than five years of work experience in a human resources management, specialist or generalist position.
- Demonstrated ability to meet strategic objectives for HR and the organization.
- Demonstrated ability to manage HR core processes such as talent management,
succession planning, and employee relations.
- Able to make sound business decisions and evidence based recommendations to
senior management.
- Effective communication skills with individuals at all levels of the organization.
- Effective written and verbal communication skills as well as presentation skills.
- Sound leadership, staff management, and teambuilding skills.
- Computer literacy, including effective working skills with Google Business Suite.
- Able to interpret and implement personnel related legislation.
- Demonstrated basic knowledge of labour laws.
Work Conditions
- Working in a busy office environment with frequent interruptions.
- Flexible hours with some nights/weekends may be required.
- Attending and conducting presentations.
- Overtime as required.
Job Type: Full-time
Pay: $28.00-$36.00 per hour
Expected hours: 30 – 40 per week
Benefits:
Flexible Language Requirement:
Schedule:
- Monday to Friday
- Weekends as needed
Education:
- Bachelor's Degree (preferred)
Experience:
- Human resources: 3 years (preferred)
Work Location: In person