Reports To
VP of Operations, People, and Culture
Job Summary
The Bilingual HR Manager, under the direction of the VP of Operations, People, and Culture, will primarily be responsible for researching any new developments within the human resources field and implementing changes where needed. This position will anticipate and identify emerging issues, trends and problems that affect organizational policies and programs. This role will also identify and address issues that affect the overall health of the organization: morale, effectiveness, turnover, absenteeism and productivity. The Bilingual HR Manager must have five years of progressive experience in a related field. The selected candidate must be fluent in French and English. This role involves travel to all 4 of our locations. Brampton will be the primary location with regular travel to Exeter (Ontario), Oakville (Ontario), and Drummondville (Quebec).
Job Responsibilities
Administrative Responsibilities
· Provide HR guidance to all levels of the organization;
· Maintain both the employee benefits program as well as the RRSP program;
· Ensure policy books are up to date, adding and revising policies as needed;
· Oversee the STD and LTD process, liaising between the employees and the adjudicators;
· Maintain the HRIS system including company property, training, documents, and education;
· Oversee payroll filings for hourly payroll and backup as needed for salary payroll;
· Send out company wide-announcements including new hires, resignations, and any organization-wide announcements.
Workforce Responsibilities
· Full cycle recruiting/hiring responsibilities;
· Analyze retention rates and continuously look for ways to improve staff engagement;
· Identify emerging trends and legislation and implement programs and procedures to address them;
· Calculate and prepare termination packages and conduct termination meetings when required;
· Draft disciplinary notes such as written warnings, suspension letters, etc.;
· Utilize 3-month check-ups and exit interviews to identify any employee suggestions or concerns and bring them forward to the respective department managers;
· Ensure that offer letters stay current with changing legal requirements;
· Ensure that we are staying ahead of workplace succession needs;
· Keep the pay equity program up-to-date;
· Review organization pay scales on an ongoing basis, red and green circling where needed.
Training and Development Responsibilities
· Keep accurate logs of organization-wide training including policy training, H&S training, employee-specific training;
· Train and develop supervisory and management-level staff on an ongoing basis utilizing formal bi-annual training and quarterly supervisor development sessions;
· Explore opportunities to outsource training where feasible;
· Train all employees annually on all policy changes from prior year;
· Develop and sustain a formal onboarding program for all levels of employees;
· Explore employee-specific opportunities for training with a focus on broadening the in-house skillset.
Additional Duties
· Cultivate a work environment committed to health, safety, and wellness;
· Work with the VP of Operations and the HR/H&S Coordinator to keep health and safety at the forefront of everyone’s minds;
· Assist with the return-to-work program for WSIB and STD-related absences;
· Translate policies, procedures, offer letters, and any other internal documents into French as required.
Other duties as assigned.
Job Requirements
- Experience with coaching and development of employees;
- Demonstrated ability to build and maintain lasting working relationships;
- Ability to identify issues and implement creative and strategic solutions to overcome problems;
- Ability to delegate, set expectations, and monitor progress of all direct reports;
- Frequent travel between all of our locations;
- Fluent in both English and French;
- Flexibility of shift depending on workplace requirements;
- Strong conflict resolution skills.
Job Types: Full-time, Permanent
Benefits:
- Company car
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Profit sharing
- RRSP match
- Vision care
- Work from home
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Human resources: 5 years (preferred)
Language:
Work Location: In person