Position Summary:
The Accounts Receivable Specialist is responsible for processing all accounts receivable payments (made by cheque, EFT, wire transfer, cash, or credit card) and apply payments to the correct account.
Reporting to the Accounting Manager, the Accounts Receivable Specialist is a key member of the finance team and is comfortable communicating directly with clients (via email and phone), accepting payments, and responding to inquiries. Excellent communication skills, both written and verbal, are required for this role. The successful candidate will foster a team culture and maintain an environment of continuous process improvement and outstanding customer service.
Responsibilities:
The Accounts Receivable Specialist processes all accounts receivable payments in a timely and accurate manner. Duties and responsibilities include but are not limited to:
- Administer full-cycle accounts receivables including posting customer payments (EFT, cheques, cash, credit card), applying amounts to customer accounts, and following up on overdue accounts.
- Perform day to day processing of accounts receivable transactions according to established internal controls in an accurate and timely manner. This may include:
- Preparing, verifying, coding, posting and reconciling accounts receivable transactions;
- Checking transactions for accuracy;
- Verifying transactions comply with internal controls;
- Preparing and distributing notifications to customers of delinquent accounts;
- Calculating, preparing and issuing refunds;
- Creating and maintaining preauthorized payments.
- Liaise with customers on matters related to accounts receivable (i.e. responding to inquiries, resolving discrepancies, communicating payment options, etc.).
- Accurately document all customer communications in the finance system.
- Liaise with internal departments to communicate and resolve invoice disputes (i.e. accuracy, invoice total, etc.).
- Apply best practices in credit and collections for customer accounts.
- Complete bank deposits to multiple accounts.
- Prepare, verify and posts receipts and charges.
- Track tenant parking and storage within the finance system.
- Process and track payment refunds.
- Maintain accounting ledgers accurately and according to best practice.
- Reconcile accounts and resolve discrepancies or disputes.
- Keep management informed of any specific issues
- Process accounts receivable write-offs and adjustments, as authorized.
- Assist with special projects as required
Qualifications:
- Accounting degree or diploma from a recognized post-secondary institution, or equivalent experience.
- A minimum of 2 years accounting receivable experience.
- Advanced skill set with Microsoft Suite specifically Excel and Outlook.
- Thorough understanding of accounting principles and GAAP.
- Detail oriented, self-motivated, and resourceful, with strong interpersonal and communication skills.
- Proactive and self-directed with demonstrated ability to work independently and as part of a team.
- Able to prioritize, multi-task, and able to work in a changing, fast-paced environment.
- Excellent interpersonal and customer service skills.
- Strong analytic and problem-solving skills.
Job Type: Full-time
Pay: $50,000.00-$55,000.00 per year
Benefits:
- Dental care
- Extended health care
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- Secondary School (preferred)
Experience:
- Accounts Receivables: 2 years (preferred)
Work Location: In person