Job description
Get Well Clinic
1 Full Time Position: Possible shifts include 9-5, 10-6, or 12-8, weekdays and rotating Saturdays.
Location: Sheppard Ave West and Bathurst, Toronto
Start Date: June 2024
Fluency in another second languages is encouraged.
Job Summary
- Promote and introduce various health services and products to other institutions and clients in a confident and reassuring manner.
- Provide an excellent client service experience while offering reception, secretarial, administrative, and assistance to physicians, staff, and patients in a caring, compassionate, tactful, confidential, efficient and supportive manner for a medical office.
- Administrative support and service explanation to mental health and rehabilitation health practitioners and patients.
- Solicit constructive feedback from patients and clients.
- Take on additional initiatives that contribute to the growth of the clinic.
Duties and Responsibilities
- Understand all health services and products the clinic offers. Be able to knowledgeably present, educate, market, and promote products and services to clients.
- Greet and register clients seeking medical attention in person, telephone, or online, including booking and retrieving patient charts according to established policies and procedures.
- Perform various medical office administrative tasks such as faxing, scanning, ordering, stocking and filing.
- Prepare billings, invoices, receive and process payments for OHIP, WSIB, private and other third parties as required and according to established policies and procedures.
- Reconcile accounts payable/receivables, and produce summaries, day sheets, and financial statements on a regular and timely basis.
- Assist in minor procedures.
- Keep the clinic clean and tidy daily. Weekly light cleaning.
Education and Qualifications
- Eligible to legally work in Ontario.
- High school graduate; with post-secondary education in university/college in life science or health related field or marketing preferred; or a diploma in medical office assistant.
- Understand and appropriate use medical terminology.
- Strong proficiency in English required. Korean, Mandarin, Cantonese or another second language an asset.
- Strong communication, promotion, education, and presentation skills
- Previous experience in a medical practice environment is preferred.
- Knowledge and ability to navigate the healthcare system for clients seeking care in a primary care setting.
- Strong interest in mental health and rehabilitation health services.
- Background or knowledge in the field of psychology/counselling an asset.
- Ability to multitask, be organized, be meticulous, and be able to work in a fast paced environment with precision, efficiency and speed.
- Proficiency in computer skills (desktop, and mobile devices; Windows, word processing, spreadsheets, Google Apps, typing, scanning, email, chat, web interfaces, mobile apps, mail merge).
- Typing skill: Minimum 40 words per minute, 200 character per minute.
- Previous experience with Oscar EMR is an asset.
- Knowledge and understanding of electronic/computer privacy and security issues.
- Knowledge of OHIP, WSIB, IFH, chiropractic and other third party billings an asset.
Contact:
Please email us with a cover letter, resume, and references.
We will receive applications and contact you further for an interview if you meet preliminary requirements.
No personal inquiries please.
For more info about the clinic, please visit www.getwellclinic.ca. Thank you for your interest!
Job Type: Full-time
Pay: $19.00-$21.50 per hour
Benefits:
- Casual dress
- Dental care
- Extended health care
- On-site parking
Flexible Language Requirement:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekends as needed
Experience:
- Medical office assistant: 1 year (preferred)
Language:
- another language other than English (preferred)
- Cantonese (preferred)
- Mandarin (preferred)
Work Location: In person