We are actively seeking a Senior Accounts Receivable Specialist in the Edmonton, Alberta, CA area. This is an excellent fully remote opportunity to work alongside the leading distributor in insulation and building material production.
Fully Remote - Current Canadian Resident - Bilingual English and French Canadian
Job Description for the Senior Accounts Receivable Specialist:
- Contact clients to collect outstanding balances and negotiate payment arrangements via calls, emails, or texts.
- Reconcile accounts, process minor write-offs, and update activity in the financial system.
- Collaborate with CSRs, sales teams, and branch managers to resolve billing issues and ensure timely payments.
- Provide exceptional customer service, address disputes, and document all interactions and resolutions.
- Support month-end reporting, offer process improvement suggestions, and participate in ongoing training.
Job Requirements for the Senior Accounts Receivable Specialist:
- 3-5 years of B2B collections experience, with proficiency in Microsoft Word, Excel, and basic accounting skills.
- Bilingual in English and Quebec French, with strong verbal and written communication abilities.
- Self-starter able to work independently or within a team in a high-stress, fast-paced environment.
- Strong problem-solving, analytical, and reconciliation skills, with a focus on customer service.
- Experience managing high email volume, daily customer calls, and working across multiple systems/screens.
To be considered for the Senior Accounts Receivable Specialist role please apply today or email me at mrogers@theintersectgroup.com!