The Accounts Receivable position involves managing and recording incoming payments from clients, reconciling accounts, generating invoices, and communicating with customers to resolve payment discrepancies. It requires attention to detail, proficiency in financial software, excellent communication skills, and the ability to ensure timely collection of outstanding debts. The role reports to the Manager, Finance and offers the opportunity to join a fun and diverse team of professionals committed to collaboration and growth.

Main Responsibilities

Billing and Invoicing Clients - Take responsibility for the accurate and timely billing of clients, including the generation and distribution of invoices, ensuring adherence to contractual agreements and regulatory requirements. Streamline and adhere to client-specific billing requirements to enhance efficiency, ensure compliance and minimize errors in billing documentation.
Timely Collection of Receivables - Ensure the timely collection of outstanding debts by implementing effective credit control procedures and following up with customers on overdue payments.
Review and Support Contract Execution - Review, draft, and support the negotiation of contractual agreements with customers to ensure accuracy and compliance with company policies and legal requirements. Provide support in the execution of contracts, including coordinating with relevant stakeholders and facilitating necessary approvals, to enable smooth business transactions and mitigate risks associated with contractual discrepancies.
Accurate Record-Keeping - Maintain accurate and up-to-date records of customer transactions, including invoicing, payments, and account reconciliations, to support financial reporting and decision-making processes.
Customer Communication and Issue Resolution - Communicate professionally with customers to resolve payment discrepancies, address inquiries, and negotiate payment terms, fostering positive relationships and minimizing the risk of delinquent accounts.
Internal Support for Billing and Client Management - Provide assistance and support to internal departments, such as the sales team or customer support, by promptly addressing inquiries and requests related to billing, client accounts, and payment processes. Collaborate cross-functionally to ensure smooth client management and accurate billing information.

Requirements

College diploma in Business Administration, Accounting, Finance, or equivalent considered an asset.
At least 1 year in an accounts receivable or accounting role.
General understanding of basic accounting principles and financial processes.
Excellent attention to detail and accuracy in processing financial transactions, invoices, and payments.
Effective communication skills, both written and verbal, for interacting with clients, colleagues, and vendors.
Ability to maintain accurate records, documentation, and audit trails for financial transactions and client accounts.
Ability to prioritize tasks, meet deadlines, and manage multiple responsibilities in a fast-paced environment.
Proficiency in reconciling accounts, identifying discrepancies, and resolving issues with minimal supervision.
Familiarity with accounts receivable best practices and procedures, including credit control and collections.
Ability to work collaboratively with internal teams such as Sales, Customer Support, and Finance to resolve customer issues and improve process efficiency.

Equal Employment Opportunities
Voices values diversity. We're proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.

Accommodation
Voices is committed to providing accommodation for applicants with disabilities; please let us know if you require an accommodation during the recruitment process.

Application Process
Interested candidates are encouraged to send their cover letter and resume by completing the online application. By doing so, your resume is guaranteed to be reviewed.

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Accounts Receivable Specialist