Position Summary:

Reporting to the Supervisor, Customer Finance, the Accounts Receivable Analyst is responsible for ensuring the management and coordination of customers’ accounts and any updates are done in a timely manner. The incumbent will be responsible to communicate to UFA’s members / customers, both internal and external, regarding account information and payment options to ensure prompt payment is recorded. This individual will provide advice to our members and customers, store personnel, agents and colleagues regarding payment tracing and payment application.

Key Accountabilities:

Accountable to UFA’s members/customers for providing accurate and timely payment application and account adjustments.
Accountable to all parties involved in the month end processing, ensuring all adjustments, payment application, etc. is done before the system deadline for running month end financial processes and customer statements.
Accountable to all UFA Member/Customers for ensuring all matters discussed are dealt with the highest degree of confidentiality and diplomacy.
Assume ownership and responsibility for maintaining Accounts Receivable procedures.
Respond to Member/Customer inquiries as well as those from internal customers with courtesy and diplomacy.
Manage customer accounts to ensure they are monitored, reconciled and corrected when necessary in a timely manner.
Respond to customer specific requirements regarding customized Cardlock reporting and electronic billing files.
Manage 3rd party billing Portals by obtaining coded invoices from the field and entering documents in a timely manner. Follow up where needed to ensure Portal customer delinquency is maintained within the published KPIs.

Required Qualifications:

3+ years Accounts Receivable experience.
A business degree/diploma would be an asset.
Strong analytical skills; understanding billing and collections functions
Strong telephone, customer service and organizational skills.
Excellent time management skills and ability to multi-task and prioritize work.
Attention to detail with strong oral and written communication.
Proficiency in Microsoft Office and experience in an ERP environment (preferably SAP).

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Application Instructions:

External Applications: Please send your cover letter and resume to careers@ufa.com and quote the posting number in the subject line.

Internal Applications: Please email your resumes and Complete Form – Application For In-House Position, posting number, and forward to careers@ufa.com.

We thank all candidates for their interest, however only qualified candidates will be contacted for an interview.

United Farmers of Alberta Co-operative Ltd.

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Accounts Receivable Analyst