Role: Accounts Receivable and Collections Specialist
Location: Toronto
Job Type: Hybrid – WFH + In Office

Who We Are

Smith + Andersen is a trusted, Canadian, multi-disciplinary engineering firm with ten offices in five provinces and approximately 700 employees. Our Toronto office has approximately 250 employees with a national shared services team (Accounting, Business and Proposals, Human Resources, IT, Legal, Marketing and Communications, and Operations) supporting all ten regional offices.

At Smith + Andersen our employees contribute to some of the most sustainable building design projects in Canada. The work we do has meaningful impact on the community by contributing to landmark projects such as hospitals, transit stations, parks, federal and provincial government buildings and post secondary institutions.

Our values drive and define everything we do, demonstrating a deep commitment to sustainability, mentorship and quality work that spans nearly six decades in business. In addition, we are proud to have been certified as a Great Place to Work™ and selected as one of Canada’s Best Workplaces™ for the highly collaborative culture we’ve built and for empowering employees to do great work!

This Opportunity

Our Toronto office of Smith + Andersen is currently seeking an Accounts Receivable and Collections Specialist. The role focuses on the Accounts Receivable cycle and is responsible for effectively and efficiently collecting payment from clients. As a representative of the Smith + Andersen team, you communicate in a timely manner with professionalism, consistent with the client focused values of the organization.

You are a detail-oriented, tactical, and proactive individual who is prepared to deal with varying workloads, from steady to extremely busy, in a fast-paced environment with the ability to work with minimal supervision.

Why choose Smith + Andersen?

In addition to an exciting career filled with meaningful work, we offer:
Competitive salary
Flexible hours and half day Fridays (all year round)
Comprehensive Group Health Benefits Program, including a Health Spending Account
Group Retirement Savings Plan (Employer and Employee Contributions)
Employee Share Ownership Program (ESOP)
Purchase Time off Program
Transit Subsidy Program
Wide variety of community and social events
Great Place to Work-Certified™
Best Workplaces™ in Canada
Best Workplaces for Mental Wellness™

What You’ll Do

Generate and circulate Accounts Receivable billing reports to designated groups or individuals, ensuring accuracy and completeness.
Contact clients by phone or email regarding outstanding accounts receivable.
Utilize strong written and verbal communication skills to effectively communicate in a professional manner to maintain the business relationships while collecting on past-due Accounts Receivable.
Escalate concerning accounts to the appropriate party for resolution.
Track and update all collection records, ensuring account information is up to date.
Follow up with assigned client contacts to ensure statements are accurate and complete, at a frequency that generates results.
Respond promptly and courteously to both external and internal client requests. Act as the primary liaison for resolving issues, engaging assigned project contacts as needed.
Process write-offs as required, soliciting approval from the appropriate parties for the credits.
Assist with year-end audit requirements.
Provide general support to the accounting team as needed.

Who You Are

Three to five years of Accounts Receivable/Collections experience in an internal accounting team, preferably in the design services or construction industry.
Post-secondary degree or diploma, preferably in accounting or business.
Experience with accounting software, such as Vantagepoint.
Excellent knowledge of Microsoft Office Suite, specifically Excel.
Strong written and verbal communication skills.
Strong attention to detail and problem-solving skills.
Superior organizational and administrative skills with the ability to prioritize and multitask in a fast-paced environment.
Able to work independently as well as part of a team.

About Smith + Andersen

Founded in 1965, Smith + Andersen has organically grown from an established reputation as a trusted engineering consulting firm, reaching new levels of engineering and design excellence in the mechanical, electrical, communications, security and audiovisual fields, and providing enhanced services such as lighting, building automation systems, and intelligent integrated systems design. Thanks to our client-focused approach, we are able to apply efficient, sustainable, and reliable design and engineering solutions on the some of the most exciting projects across Canada.

For more information about Smith + Andersen, please visit our website at www.smithandandersen.com.

Accommodation

Appropriate accommodations will be provided to candidates upon request throughout the recruitment and hiring process. If you require accommodation during any phase of the hiring process please advise the Human Resources Specialist with whom you are in contact.

Diversity

Smith + Andersen is committed to diversity, equity and inclusion and welcomes applications from all qualified candidates of any age, culture, subculture, gender identity or expression, sexual orientation, nationality, race, ethnicity, family status, religion, mental or physical status or veteran status.

Recruitment Agencies

Smith + Andersen welcomes interest by individual applicants. For resumes or applications submitted by agencies or recruiters with which Smith + Andersen does not have an agreement in place, Smith + Andersen will not pay any referral fee. Unsolicited resumes or applications from agencies or recruiters will be deemed to have been referred without fee or other charges.

Smith + Andersen is an equal opportunity employer.

Smith + Andersen

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Accounts Receivable and Collections Specialist