POSITION: Office Assistant within a Catering Company

REPORTS TO: Director of Operations/ Catering Coordinator

LOCATION: Scotiabank Arena

Pinnacle Caterers is a premier full-service catering company located in the Greater Toronto Area. We have been providing culinary excellence and distinctive service for over thirty five years. We provide catering for the premium spaces at Scotiabank Arena, BMO Field and Budweiser Stage.

Job Description:

We are seeking a dynamic individual to join our team as an Office Assistant. In this role, you will be responsible for providing administrative support to our office operations and assisting the Director of Operations. Your primary duties will include answering phone calls, taking orders from clients, and entering orders into our ordering system. Additionally, you will handle client billing tasks and assist with various office-related activities such as ordering and fulfilling requests from team members.

Responsibilities:

Answering phone calls and taking orders from clients.
Entering catering orders accurately into the ordering system.

Sending out invoices and following up on AR accounts

Creating and sending client invoices
Performing various office tasks
Assisting the Director of Operations with administrative tasks as needed
Ensuring smooth office operations and providing support to team members

·Handling of billing concerns and inquiries

· Data entry of orders, answering client questions, set up of each event.

· Support the Director of Operations, People Manager & System Manager with any tasks that needs completion prior to an event.

· Ensure the office is organized, files are up-to-date, event announcements are updated in the calendar with the appropriate files ready, all emails and voicemails are answered in a timely and professional manner.

· Complete all post-event reports and any other reports the Director of Operations requests

· Other duties as required.

Must have:

· Excellent Customer Service skills.

· Minimum of four years experience in an office setting

· Ability to multitask and work on multiple projects simultaneously

· Proficiency with Microsoft Office, and an emphasis on Excel

· Well organized with the ability to problem solve and think quickly on their feet.

· Time Management and attention to detail are vital assets

· Be a team player who works well in a team, yet can also work independently

Experience in restaurant management or hospitality would be an asset.

Job Types: Full-time, Permanent

Pay: $50,000.00-$55,000.00 per year

Benefits:

Dental care
Extended health care
Vision care

Schedule:

8 hour shift
Monday to Friday

Experience:

Office: 4 years (required)

Work Location: In person

Expected start date: 2024-06-30

PINNACLE CATERERS

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Catering Administrative Assistant