Are you a customer-service focused administrative professional who is able to effectively respond to changing priorities? If so, consider this dynamic supporting role within the Transportation Infrastructure Management Division where you will provide administrative and business support services to managers and staff.

Note: This position is required to report to and work from the physical work location(s) a minimum of three days per week. Current hybrid work arrangements are subject to change.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?

In this role, you will:

provide administrative support services in a technical engineering environment
provide word processing services and compose routine correspondence
prepare reports and presentations
greet visitors and respond to inquiries
maintain information within electronic and hard copy filing systems
work effectively within an administrative support team

How do I qualify?

Administrative Knowledge and Skills

you can use knowledge of administrative practices to sort and distribute mail, establish and maintain filing systems, order and maintain office supplies, update asset and inventory control
you can greet visitors and answer, screen and redirect phone calls to appropriate staff or business unit
you can use arithmetic and knowledge of financial processes to calculate employee attendance
you can reconcile expenditures related to expense claims, purchasing card statements, purchase orders and invoices

Interpersonal and Communication Skills

you can provide good customer service, work effectively with other staff
you can compose routine letters from brief verbal or written instructions
you have demonstrated judgment, decision-making and analytical skills to determine priority and forward action items to staff or business units on manager's behalf
you are able to determine the extent of information to be provided in responding to inquiries
you can assess confidentiality of information to avoid improper release or disclosure of information, and identify and resolve discrepancies

Organizational Skills

you have organizational and time management skills to arrange and coordinate conferences and meetings, make appointments and travel and accommodation arrangements
you are able to manage and prioritize own workload to meet urgent deadlines and provide effective support as part of an administrative team

Computer and Documentation Skills

you have advanced knowledge of computer applications, such as: Word, Excel, PowerPoint and Database software
you can prepare and track correspondence, charts, tables, graphics, spreadsheets and presentation materials by utilizing a variety of complex features within computer applications

Additional Information:

Address:

1 English Permanent, 301 St Paul St, St Catharines, West Region
1 English Temporary, duration up to 12 months, 301 St Paul St, St Catharines, West Region
1 English Temporary, duration up to 12 months, 95 Arrow Rd, North York, Toronto Region

Compensation Group:

Ontario Public Service Employees Union

Understanding the job ad - definitions

Schedule:

3.7

Category:

Administrative and Support Services

Posted on:

Thursday, September 26, 2024

Note:

Less qualified applicants may be considered on an underfill basis.
T-MT-220155/24(3)

Ministry of Transportation

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