Key Equipment Services

Accounts Receivable Administrator

$20 - $24 per hour

Who We Are

Key Equipment Services, a division of Heritage Food Service Group of Canada, is the largest service provider for the food service industry in western Canada. We have 40 years of history, and our licensed, factory-trained technicians minimize downtime and prioritize urgent service. In addition, we have an extensive support team to drive service excellence, and we maintain a sizable inventory of OEM parts. We are the industry leader in Canada, and we care beyond service!

A Day In The Life

The accounts receivable administrator is responsible for all aspects of parts and service collections: customer collections correspondence, reducing delinquencies of assigned accounts, and assisting with other duties as necessary to support the collections team.

Responsibilities

Communicates professionally and effectively with our customers through written and verbal means to convey information regarding overdue accounts, and to promote timely payments of accounts.
Reviews customer account statuses and modifies based on payment activities on the account.
Follows up on customer claims that arise from the collections process, ensuring the claim is resolved in a timely manner.
Processes authorized customer credit notes and payments.
Reviews and adjudicates customer's credit applications to change terms and/or credit limits.
Builds and maintains strong lines of communication and working relationships with internal and external stakeholders.

What You Will Bring

2-3 years previous office experience and customer service experience preferred
Excellent computer skills; savvy with new ERP programs and MS Office (Excel)
Typing speed of 50 wpm
Must have working knowledge of basic accounting principles
Demonstrated ability and proficiency in MS Office suite of applications
Excellent attention to detail; accurate and efficient with data entry

Why work for us?

Industry-leading compensation
Comprehensive group benefits and retirement savings program
- Extended health, dental, and LTD
Training and Development Opportunities
Industry leaders in Canada
- You will be part of a growing, stable organization, that is the industry leader in Canada
Be part of a fun and collaborative team dedicated to the success of our business
Input and ideas are always accepted. Your opinion matters here!

Our Recruitment Process

At Key Equipment Services we follow a standard recruitment process with each candidate we contact:

After completing your application through our career website or a job board, you will receive an email from Key, letting you know that we received your application.
Any emails you receive will come from one of these domains: @hfsgc.ca; @keyfood.ca; @partstown.ca; @applicantemail.com.
If your application is being considered for further review you will receive an email from one of our HR team to set up a telephone interview.
Once the telephone interview is completed, if you are advanced to the next step you will have an in-person interview with one of our hiring managers.
Due to the high volume of interest, we regret that we are unable to respond to all applications.

We are an equal opportunity employer that supports diversity and inclusion in the workplace. We put safety first, and deliver service excellence with integrity, from a team-driven, collaborative mindset. We support community, both internally and externally. Come join us and be part of a Canadian industry leader in commercial kitchen equipment service.

Due to the high volume of interest, we regret that we are unable to respond to all applications. To be considered, candidates must be at least eighteen years old and able to live and work in Canada.

Salary: $20 - $24 per hour

Key Food Equipment Services

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Accounts Receivable Administrator