Harbor is seeking an Accounts Receivable (AR) Billing Clerk to join our growing team. The AR Billing Clerk plays a key role in the execution of daily collections and billing responsibilities for the Harbor. Harbor is a rapidly growing, professional services firm that provides services to law firms and corporate law departments and has operations primarily in the USA, Canada and the UK. This role will report to the AR Billing Supervisor and assist with billings and collections of all of the acquired entities globally. This is a 3-month position that is located in Canada and is fully remote.

Responsibilities:

Determine appropriate rates to use on client and/or matter setup to ensure they are consistent with SOWs or engagement letters
Ensure accurate and timely set up and maintenance of client/matter rates and budgets in both the accounting system and 3rd party e-billing platforms, as well as special fee arrangements in a Rates Database
Liaise with clients on rate submissions through 3rd party e-billing platforms and resolve outstanding issues regarding same
Implement Client Rate Renewals
Apply approved changes to timekeeper rates throughout the year
Liaise with Pricing and Legal Project Management team to obtain new rates and client/matter agreements and ensure submission is completed prior to deadline
Expert in rates management structures in Aderant that supports the billing process and provides guidance to the Billing and e-Billing team
Respond to routine questions and provide information regarding rates and special fee arrangements
Maintain and update training documentation and recordings pertinent to administration of billing rate and special fee arrangements
Communicate and interact effectively with peers, management, external vendors, and contacts at all levels of the organization
Participates in department projects as assigned

Qualifications:

1 + years of collection experience or accounts receivable experience
Working Knowledge of Microsoft Office, intermediate Excel Skills
Strong organizational skills with the ability to prioritize work effectively
Ability to take initiative and work proactively
Ability to negotiate in tactful and diplomatic manner using superior oral and written communication skills
Experience with Netsuite is preferred
Deadline and performance driven
Detail oriented, efficient and accurate

About Us:

Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 800+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.

Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.

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Accounts Receivable (AR) Billing Clerk