Greenfoot Energy Solutions is looking for motivated and experienced Bilingual Accounts Receivable Specialist to join our team

The Accounts Receivable Specialist is responsible for tracking and managing outstanding invoices and payments. Their job involves contacting customers to remind them of overdue payments and resolving any issues that may arise in the collection process. They also maintain accurate records and have strong communication and negotiation skills

Qualifications:

Monitor and tracking over accounts receivable
Contacting customer via phone, email, or mail to remind them of overdue payments
Negotiating payment arrangements and terms with customer who are in arrears.
Collaborating with customer experience team to resolve disputes or discrepancies related to billing or payments
Recording and documentation all communications and interactions with customers regarding payment
Following up with customers on payment commitments and ensuring timely receipt of payments
Providing regular updates to management on the status of outstanding accounts
Identifying and escalating accounts that require further action, such as legal proceedings or debt collection agencies.
Continuously evaluating and improving collection strategies to optimize cash flow and minimize bad debt.

Key Responsibilities

Previous experience in accounts receivable, collections, or a related field is often preferred. Candidates with customer service experience may also be considered.
Strong verbal and written communication skills are essential for interacting with customers and negotiating payment arrangements.
The ability to prioritize tasks, manage time effectively, and maintain accurate records is crucial in this role.
Must be detail-oriented to accurately track payments, recording appropriately and identify discrepancies.
The ability to analyze situations, identify solutions, and resolve issues is important for successfully managing collections.
Must be able to build rapport with customers while also firm in negotiating payment terms.
Dealing with overdue accounts can be challenging, so candidates should demonstrate persistence and resilience in pursuing collections while maintaining professionalism and empathy.

What to expect from Greenfoot:

Full-time, permanent position
Competitive wage based on experience
Health and dental benefits
A long-term career with training and continual improvement opportunities
A fun work environment with a safety-orientated company
Company pension plan
Yeti Points Bonus Structure
Recreational subsidies (gym membership, sports, etc)

Salary: $45,000-$60,000 per year

Job Types: Full-time, Permanent

Pay: $45,000.00-$60,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Dental care
Employee assistance program
Extended health care
On-site parking
Paid time off
RRSP match
Vision care
Wellness program

Schedule:

8 hour shift
Monday to Friday
Weekends as needed

Work Location: In person

Greenfoot Energy Solutions Inc.

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Accounts Receivable Specialist