CWD designs, markets & sells the highest performing consumer electronics that are smart, simple, and stylish. From high fidelity turntables to wireless video connectivity systems, we create innovative products that empower people. Our success is measured in our customer satisfaction ratings and dedicated following. We have been in business since 1961 and our creations can be found in millions of homes. Together in teams, as a company, as a community, we are committed to Creating What’s Different!

CWD is looking for a Human Resources Generalist to join our exceptionally talented and collaborative team! Reporting to the Director of Customer & Team Member Experience at our Niagara Falls location, the successful candidate will be responsible for both strategic and administrative tasks and will help with important functions such as training and development, compensation and benefits, health and safety, and performance management. We understand that our business thrives when our team members thrive, and it begins with hiring the right HR Generalist!

If you are someone that likes a challenge and are continuously striving for excellence, then this is the perfect opportunity for you!

What We Offer:

Full comprehensive benefits (dental, medical and eye) 80/20 split-family coverage
Annual professional development fund
RRSP Match
Fitness incentives
Team events
50% off on CWD brands
Relocation expense

Key Responsibilities:

Serve as the first point of contact for leaders and team members regarding HR related matters
Oversee the HR Coordinator
Assist in the communication, interpretation, and upkeep of the employee handbook, employee directory, and organizational chart, and contribute to policy development
Participate in the development of HR objectives and systems, including metrics, queries, and standard reports for ongoing company requirements
Assist with team member inquiries regarding pay and benefits
Be the primary backup for payroll processing, including bi-weekly updates to employee files, bonus/incentive pay, vacation/sick pay, expense reimbursements, hourly-employee validations, and benefits changes
Oversee the coordination of training and development opportunities for team members
Source training providers and deliver training sessions
Oversee the administration of the annual performance review process for all team members
Ensure performance evaluation methods are adhered to by all managers
Monitor, support, and administer the progressive discipline program as required
Create disciplinary letters or performance improvement plans with guidance from management for all infractions
Facilitate the offboarding process for all team members such as conducting exit interviews and maintaining checklists
Conduct investigations in response to a range of employee concerns, communicate regularly regarding pending investigations, and provide recommendations based on your findings
Serve as an active member of the Joint Health and Safety Committee
Schedule and participate in all monthly walkthroughs and sure any follow-up items from meetings are actioned
Track and interpret provincial regulations and relevant standards to ensure policies and procedures are updated accordingly
Facilitate the return-to-work program for injured team members as required
Assist the HR Coordinator with the full cycle recruitment process including participating in interviews, maintaining relationships with recruitment agencies, and new hire orientation as required
Assist with current and future HR projects
Maintain physical and digital team member files
Undertake related duties as assigned to achieve objectives and company goals

Qualifications:

College diploma or university degree in Human Resources Management, Business, or a related program
Five (5) years of experience as a Human Resources Generalist
CHRP required
Previous experience on a Joint Health and Safety Committee or Joint Health and Safety Committee Training Part 1 and 2 is considered an asset
Prior knowledge or experience processing payroll
Experience working with an ATS, such as JazzHR is considered an asset
Knowledge and experience conducting workplace investigations
Proficient understanding of employment legislation
Excellent communication and interpersonal skills, ethics, and cultural awareness
Aptitude for problem-solving and thorough knowledge of HR procedures and policies
Proficiency using Microsoft Office
Ability to work in a fast-paced ever-changing environment

You Will Stand Out If:

You have experience using Ceridian to process payroll
You have experience managing multiple large-scale HR projects

This is a full-time permanent role working 40 hours a week on-site. Our hours of operation are 8:15am to 5:00pm Monday to Friday.

If the above interests you, then apply to join our fast paced, creative, and energetic team!

CWD is an equal opportunity employer and is dedicated to creating a diverse and inclusive work environment. We are committed to providing accommodations for people with disabilities throughout the recruitment process, and upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. Applicants must make their accommodation needs known upon requests for interviews.

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