Purpose of Role

Reporting to the Controller, the Credit and Collections Specialist is responsible for the maintenance of customer accounts to ensure timely collection of monies owing and monitoring of customer risk.

Key Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty to a competent level. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Perform collection duties on customer and agent accounts.
Apply payments to customer accounts.
Maintain credit limits and discuss them as required with CFO and sales team.
Onboard new customers & process applications.
Prepare monthly accounts receivable summary.
Liaise with customers.
Liaise with Controller, Customer Service, and Sales on problem accounts.
Provide a pro-active approach in collecting overdue accounts.
Prepare daily deposits.
Process customer credit and debit notes.
Release sales orders with credit block if appropriate.
Analyse shipping schedule for accounts receivable related issues.
Invoice container rentals monthly.
Process agent commissions monthly.
Approve warranty credits.
Produce daily, monthly and ad hoc sales reports.
Adhere to Condair’s Quality Assurance System.
Perform other duties as assigned by Management.

Professional Skills, Qualifications, and Competencies

Education and Experience: Completion of a post-secondary program is required. Three years relevant experience in Accounts Receivable or Accounting in general is required.
Language Skills: Fluent in English (reading, writing, spoken) is required; basic knowledge of French an asset Strong verbal and written skills required.
Ability to Reason: Must be able to deal with constantly shifting priorities. Must possess outstanding communication skills.
Computer Skills: Solid MS Word/Excel skills are required. SAP knowledge is advantageous.
Math skills: Basic skills:
Other: The candidate must be self-motivated, and self-directed.

Personal Characteristics

Teamwork: Balances team and individual responsibilities. Exhibits objectivity and openness to other’s views. Gives and welcomes feedback. Offers to help others to achieve common goals.
Drive: Exhibits a drive to do all work required to achieve success. Aims to do the right thing without being told.
Ethics: Works with integrity and strong morals/ethics.
Professionalism: Approaches others in a tactful manner. Reacts well under pressure and follows through on commitments. Treats others with respect and consideration regardless of their position. Accepts responsibility for own actions and asks for help when needed.
Safety: Observes safety and security procedures. Uses equipment and materials properly and as instructed.
Dependability: Is consistently at work and on time and completes work in a timely manner. Able to deal with change, delays, and unexpected events.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.

While performing the duties of the job, the employee is required to:

Regularly use a computer workstation.
Regularly stand, bend, twist for the purpose of obtaining and reviewing paper documents.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the job duties, the employee is regularly exposed to:

A regulated indoor climate.

Benefits/Perks

Condair is pleased to provide the following benefits to all full-time employees (subject to change):

Medical benefits
Dental benefits
Vision benefits
Long-term disability insurance
Life insurance
Pension/RRSP/TFSA
Paid vacation
Paid sick/personal leave
Free on-site gym
Free parking
Free monthly lunches
Other employee appreciation events

Accommodation:

We are committed to creating an inclusive workplace by providing a barrier-free recruitment and selection process. If you have an accommodation request, require material in an accessible format, or need additional support with the application process, please contact Human Resources at na.hr@condair.com or call 613-822-0335 and ask to speak with Human Resources.

Acknowledgement

This job description reflects the immediate requirements of the post. As the duties of the post develop and requirements of the company change, the post holder will be required to carry out other duties.

About the Company

Condair Group, founded in 1948 and based in Switzerland is the global leader in humidification, dehumidification and evaporative cooling. Supported by science, we engineer individual, holistic solutions that customers can trust through the entire lifecycle. With optimal humidity, we increase productivity and create healthier built environments.

Condair Group has production sites in Europe, North America and China, its own sales and service organizations in 23 countries, and representatives in over 50 locations worldwide.

Our Vision: To create healthier built environments and increase productivity with the optimal humidity for a better life.

Our Mission: Driven by our customers’ needs and supported by science, we engineer reliable, sustainable solutions.

Slogan: Humidity for a better life.

Our Values:

We act on our Vision
We are reliable
We are result-oriented
We empower our people
We improve human life

Condair USA/CA

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Credit and Collections Specialist