This position is funded through Canada Summer Jobs work experience program and is eligible for students up to the age of 30.

Students looking for an opportunity to put into practice learned theory of office & admin supports / accounting fundamentals, will have an opportunity to support a small non-profit community based organization who's mission is to provide interventions and programming aimed at working with perpetrators and supporting the safety of victims of gender-based violence in intimate relationships.

Anticipated work week/schedule: Tue to Sat (possibly some Mon's when FT Admin Assistant is on vacation)

Tue: 10-8 pm
Wed: 10-8 pm
Thu: 9 am - 4 pm
Fri: 9 am - 3 pm
Sat: 9 am -1 pm

The ideal candidate will enjoy working in a face paced work environment, often requiring attention to multiple tasks at the same time.

Key attributes of the ideal candidate for success in this position:

Adaptability
Flexibility
Collaborative nature / team player
Above average communication / and written skills
Enjoy interfacing with the public / ability to de-escalate / remaining calm, when faced with anxious clients
Creativity and critical thinking when tackling problems or challenges
Digital & technical skills
Attention to detail
Experience with QuickBooks accounting software and customer databases
An understanding of gendered abuse and a pro-feminist approach are helpful for working in this type of human service environment

As a team member of Changing Ways, the Administrative & Finance Assistant student intern will have an opportunity to support the operations of a community-based human services organization that specializes in programming for men who have caused harm/abuse to women and children. Changing Ways offers a variety of programs and services for men, fathers, women, and victims designed to disrupt violence and abuse, thereby contributing to the safety of women, children, and men.

As an ADMINISTRATIVE ASSISTANT student intern at Changing Ways you will perform a wide range of administrative and operational support functions (Reception, Program Admin, Finance, and Executive Support) that contribute to the quality and efficiency of our client programming and general operations.

POSITION/INDIVIDUAL COMPETENCIES:
- above average communication skills - written and verbal
- strong customer service orientation within a team/shared leadership environment
- flexibility & adaptability within a fast paced human services environment
- attention to detail and accuracy
- planning, organizing, prioritizing skills
- problem assessment and problem solving skills
- information gathering and information monitoring
- computer skills and knowledge of relevant software (Word, Excel, Adobe, Customer Relations Database)
- knowledge of operating standard office equipment (fax/copier, desktop computer, multi-line business phone system)
- knowledge of clerical/administrative procedures and systems such as filing and record keeping
- knowledge of principles and practices of basic office management
- knowledge of Generally Accepted Accounting Principles and/or basic bookkeeping skills using accounting software such as Intuit QuickBooks, Sage Accounting, etc.

TASKS & RESPONSIBILITIES
RECEPTION:
- answer, screen and transfer inbound phone calls
- receive and direct visitors and clients
- processing of client fee payments via a POS terminal (debit/credit card, e-transfers)
- general clerical duties including photocopying, faxing and mailing
- open, sort and distribute incoming correspondence

PROGRAM ADMIN SUPPORT:
- create new and update existing client files via an electronic database system
- schedule and coordinate client intake appointments for group facilitators
- resolve administrative problems and inquiries
- prepare written responses to routine inquiries
- prepare and modify documents including correspondence, reports, forms, drafts, memos and emails
- handle requests for information and statistical data related to programming outcomes

FINANCE / SYSTEMS SUPPORT:
- general bookkeeping duties: recording customer and vendor payments, invoice preparation and delivery
- monthly bank and credit card reconciliations
- data entry for monthly claim reports
- general filing in an electronic records system
- systems support (website updates, social media, social enterprise)

EXECUTIVE SUPPORT:
- assist with scheduling of meetings, preparation of agendas
- record, compile, transcribe and distribute minutes of meetings

Job Type: Seasonal
Contract length: 12 weeks

Pay: $17.50 per hour

Expected hours: 35 per week

Benefits:

Employee assistance program

Flexible Language Requirement:

French not required

Schedule:

Day shift
Evening shift
Every Weekend

Education:

Bachelor's Degree (preferred)

Work Location: In person

Application deadline: 2024-05-31
Expected start date: 2024-06-04

Changing Ways (London) Inc.

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Summer Student - Admin./Finance Assistant