The Finance and Operations Manager is responsible for providing solid fiscal management of agency resources and for supporting the Executive Director in the management, planning, reporting and oversight of all finance and operational facets in accordance with established policies, procedures, legislative requirements, and best-practice business standards. As a member of the Leadership Team, the Finance and Operations Manager also plays a key role in contributing to overall organizational leadership and achieving the goals and priorities of CFS Counselling + Wellbeing.

MAJOR DUTIES AND RESPONSIBILITIES

A. Business and Operational Management

Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration.
Drive initiatives in the management team and organizationally that contribute to long-term operational excellence.
Plan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely completion of tasks.
Direct the risk management activities including the provision of appropriate insurance, identification and mitigation of organization-wide risks, contracts & lease management.
Maintains lead relationship with key vendors and suppliers, bankers, insurance broker, benefits and pension providers, auditors, Canada Revenue Agency.
Builds opportunities to help the organization fulfill its mandated through new collaborative relationships with key community organizations, services, and individuals.
Participate in organizational strategic planning and developing, implementing monitoring, and evaluating the strategic and operational plans.

B. Financial Management

Provide Executive Director with finance and accounting issues identification and analysis relating to policies, procedures, or process changes to increase operational efficiencies or reduce exposure of the organization.
Manage assigned financial and operational facets of the organization including budget preparation and monitoring, financial reporting, banking, investments, payroll, audit, and related policies and procedures.
Oversee the services provided by the third-party contracted Financial Services provider to ensure accuracy and quality of services is maintained.
Monitor, track, and reconcile invoicing & payments and resolve discrepancies.
Verify financial controls are in place and approved accounting practices are being used in compliance with agency policies, generally accepted accounting principles (GAAP) and established accounting standards.
Support the Board of Directors and the organization’s Finance and Audit Committee.
Collaborate with program managers to create accurate and realistic budget projections.
Prepare regular financial reports for internal stakeholders, board members, and external parties.
Oversee financial aspects of grant applications.
Monitor legal compliance with the CRA guidelines and succeeding legislation and regulations relevant to finance and the organization’s charitable status.

KNOWLEDGE AND SKILLS

Experience in business operations in the Not-For-Profit or Charitable Sector.
Experience with project accounting, budgeting, cash flow projections, process improvement, and external audits.
Experience applying for and reporting on funding with government ministries and other funders.
Experience working with partners and handling third-party contractors.
Knowledge of government contract management and knowledge and experience in organizational effectiveness and operations management implementing best practices.
Excellent computer skills with a thorough knowledge and proficiency of standard business and accounting software applications.
Strong analytical skills with the ability to think strategically, proven ability to perform financial analysis, including forecasting, budgeting, and operational planning.
Knowledge of legislation applicable to non-profits and charitable organizations, including Employment Standards, Charitable Tax Laws, Pay Equity, and the Income Tax Act, etc.
Excellent interpersonal skills and a collaborative management style. Excels at operating in a fast-paced, multi-project, community environment.
Ability to plan, organize, problem-solve, and prioritize work.
Ability to prepare and present reports to all levels of staff and the board. QUALIFICATIONS Post-secondary education in Finance, Business, Non-profit Management, or related discipline from a recognized institution.
Minimum five years of progressive experience in financial and operational management, ideally in the non-profit/charitable sector.
Experience leading annual departmental and/or organizational budget planning processes.
A commitment to equity, diversity and inclusion, and a sensitivity to the barriers and challenges faced by equity-deserving communities.
Satisfactory Criminal Record Check (including vulnerable sector screening)

ABOUT CFS

CFS Counselling + Wellbeing (CFS) is an accredited registered Canadian charity providing inclusive counselling, psychotherapy, and psycho-educational wellness programming via a mixed in-person and virtual delivery model. CFS is committed to professional services that reduce emotional distress, enhance personal wellbeing, and strengthen relationships.

CFS programs are available to everyone living and/or working in Simcoe County and the District of Muskoka. We strive to be inclusive of persons of all abilities, religion, cultures, sexual orientations, and gender identity.

A WORKPLACE OF EXCELLENCE

Our team is committed to ensuring everyone in our community has access to the highest standards of professional care. We are proud that our clients consistently rate their satisfaction with our services at more than 95%.

In a recent community consultation of our most engaged stakeholders – including staff, 91% gave us 4 or 5 stars (out of 5) for excellence in engagement.

As a full-time member of our staff, you will benefit from:

Family-friendly policies and flexible work arrangements, including hybrid work opportunities.
A focus on employee well-being with paid staff appreciation and retreat days.
Vacation and paid sick-day entitlements that are well above industry average.
Annual budgets for paid professional development and education opportunities.
Defined Benefit pension and health plans similar to public sector plans.

Interested?

If you’re qualified and interested in joining our great team, we’re interested in learning more about you.

Please submit cover letter and résumé to:

Michelle Bergin, Executive Director
mbergin@cfssc.ca

Applications will be considered on an ongoing basis until the position is filled.

We thank everyone for their application, however, only those selected for an interview will be contacted. Should you require accommodation at any step in the application process, please let us know.

Job Types: Full-time, Permanent

Pay: $38.00-$49.00 per hour

Expected hours: 35 per week

Benefits:

Casual dress
Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care
Wellness program

Schedule:

Monday to Friday

Education:

Bachelor's Degree (preferred)

Work Location: Hybrid remote in Barrie, ON L4N 2C6

CFS Counselling and Wellbeing

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Finance and Operations Manager