Full Time, Permanent Senior Collection Agent

Supplemental Pay Types Salary and Commission

Day shift

Monday to Friday

Weekends as needed (Typically one Saturday per month 8:30 am to 11:30 am)

Put Your Collections Expertise to Work:

Partners in Credit (PIC), is a nationally recognized leader in national Third-Party, litigation services in Canada and BPO services for Canadian and US partners.

At PIC, we pride ourselves on our extensive experience and our ability to offer dynamic, flexible solutions year-round for clients such as Major Banks, Financial institutions, Utility, Government Programs consumer, commercial recoveries and litigation services, plus BPO Inbound and Outbound Outsource Programs including. Supported by decades of industry experience (38 years), our management and Executive team are widely recognized as innovators, setting the standard for excellence.

PIC is committed in investing in our employees and we’re dedicated to helping you succeed.

Are you a top performer in the collections industry? Do you thrive in a fast-paced environment where your skills make a difference?

We're seeking a seasoned Senior Collection Agent to join our growing team to work on high profile Banking and Utility clients. In this role, you'll leverage your experience and communication skills to recover past-due accounts while providing exceptional customer service.

Why You'll Love Working Here:

Competitive salary with uncapped performance-based commissions
Opportunity to make a real impact on our business and opportunity to grow within the company
Supportive and collaborative team environment
Professional development and growth opportunities
Comprehensive insurance coverage, incentives, paid training, and breaks
Referral bonus program
Initial paid training, monthly coaching, and continuous learning and development support
Perks: holiday events, gifts, daily cash prizes, Social Events (BBQ, Bowling)
Monthly and annual employee PERFORMANCE AWARDS

You're a great fit if you have:

5+ years of experience in collections
Excellent oral and written communication skills in English for consistent collection calls
Superior communication, math skills to negotiate high level of problem-solving skills
Quality assurance testing regularly
Other duties as required.
Proven leadership skills
Teamwork skills
A proven track record of exceeding collection goals
The ability to work independently and manage multiple priorities
A commitment to professional, ethical and compliant collection practices
Utilize skip tracing techniques and databases
Analyze and evaluate financial reports and data
Clear background check
Proficiency in Microsoft Excel and Outlook
Ability to adapt in a fast-paced environment

Ready to take your collections career to the next level and be a leader?

We offer a positive work environment where your contributions are valued. Apply today!

Partners In Credit is an equal opportunity employer.

Job Type: Full-time

Pay: $33,000.00-$42,000.00 per year

Additional pay:

Commission pay
Retention bonus

Benefits:

Casual dress
Dental care
On-site parking
Vision care

Flexible language requirement:

French not required

Schedule:

Monday to Friday
Weekends as needed

Experience:

Collections: 2 years (required)

Work Location: In person

Central Credit Control LTD

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